Refund and Return Policy

Last Updated: September 6, 2026

At Hunting Blind Supply, we want you to feel confident when purchasing hunting blinds and related hunting products from us. This Refund and Return Policy explains when returns, refunds, exchanges, cancellations, replacements, and other order solutions may be available.

Please review this policy before placing your order. If you have a question about an order or need to request a return, refund, exchange, or replacement, contact Hunting Blind Supply before sending a product back.

Email: contact@huntingblindsupply.com
Phone: +1 (915) 449-8501

Our Return Policy

Hunting Blind Supply accepts eligible returns within 30 days of delivery, provided the product meets the return requirements described in this policy.

To begin a return, you must contact Hunting Blind Supply first and receive return instructions.

Returns are not automatically approved simply because they are requested within 30 days. The product must also satisfy the applicable condition and eligibility requirements.

When requesting a return, please provide:

• Your name
• Order number
• Email address or phone number associated with the order
• Product name
• Reason for the return
• Photographs or other information we may reasonably request

Please do not send a product back without first contacting us.

Return Requirements

To qualify for a standard return, the product must be:

• Unused
• Uninstalled
• Unassembled
• In resalable condition
• Returned with its original packaging
• Returned with all original accessories and components

Products that have already been assembled, installed, or used for hunting are not eligible for a standard return.

Opened Packaging

We may accept a return where the original packaging has been opened, provided that:

• The packaging has not been destroyed
• The original packaging is returned with the product
• The product otherwise meets the return requirements
• All applicable components and accessories are included

Damaged, destroyed, or missing original packaging may affect return eligibility.

Non-Returnable Products

The following products are not eligible for standard returns:

• Custom-built products
• Special-order products
• Used products
• Assembled products
• Installed products

Custom and Special-Order Hunting Blinds

Custom-built and specially ordered hunting blinds are non-refundable and non-returnable.

Because these products are specifically ordered or configured for a particular customer, customers should carefully review their order information before purchase.

Return Shipping Costs

Return shipping responsibility depends on the reason for the return.

Customer-Requested Returns

If you are returning an item because you changed your mind, ordered the wrong product, or no longer want the product, you are responsible for the applicable return shipping costs.

Wrong Product Shipped

If Hunting Blind Supply sends you the wrong product, Hunting Blind Supply will cover the applicable return shipping cost.

Damaged or Defective Product

If a product arrives damaged or is determined to be defective, Hunting Blind Supply will cover the applicable return shipping cost, subject to our review of the issue.

Return Shipping Labels

Where Hunting Blind Supply is responsible for return shipping, we will provide a return shipping label where applicable.

Do not arrange a return shipment independently when Hunting Blind Supply has agreed to provide the return label unless instructed to do so.

Restocking Fees

Hunting Blind Supply does not charge a restocking fee on approved returns.

However, applicable shipping or return-shipping costs may be deducted from a refund where permitted under this policy.

Refunds

Approved returns may qualify for a full refund, subject to the applicable shipping and return-shipping provisions of this policy.

Once a returned product has been received and inspected, Hunting Blind Supply will process an approved refund within approximately 5–10 business days.

The time required for the refunded amount to appear in your account can vary depending on your bank, card issuer, payment provider, or other financial institution.

We cannot guarantee the exact date on which a third-party payment provider will post the refund to your account.

Refund Payment Method

Approved refunds will generally be issued to the original payment method used for the purchase.

Depending on the original payment method, the actual refund process may be handled through the applicable payment provider.

Shipping Costs and Refunds

Applicable shipping costs may be deducted from a refund where permitted by this policy.

Return shipping costs may also be deducted where the customer is responsible for returning the product.

If Hunting Blind Supply is responsible for the return because the wrong product was shipped or because the product arrived damaged or defective, we will handle the applicable return shipping according to the circumstances of the order.

Order Cancellations

Customers may request cancellation of an order within 24 hours of placing the order.

Cancellation requests should be submitted as soon as possible by email, phone, or through our website contact form.

After the 24-Hour Cancellation Period

If the order has already moved into processing, preparation, manufacturing, or shipping, cancellation may no longer be available.

If an order has already shipped, the customer should wait for delivery and then contact Hunting Blind Supply to request a return or refund in accordance with this policy.

Cancellation Fee

Hunting Blind Supply does not charge a cancellation fee.

However, cancellation is only available when the order has not already been shipped or otherwise reached a stage where cancellation is no longer possible.

Damaged Products

If your order arrives damaged, please contact Hunting Blind Supply within 48 hours of delivery.

Because hunting blinds and related products may be shipped through third-party delivery services, documenting the condition of the shipment promptly is important.

Please provide:

• Your order number
• A description of the damage
• Photographs of the damaged product
• Photographs of the shipping packaging
• Photographs of the shipping label, where applicable

Do not discard the damaged product or packaging until Hunting Blind Supply has reviewed the issue and provided instructions.

Damaged Product Resolution

For an eligible damaged product, the customer may choose between:

• A replacement, or
• A refund

Hunting Blind Supply will cover the applicable return shipping for an eligible damaged product.

Wrong Product Received

If Hunting Blind Supply sends you the wrong product, contact us as soon as possible.

After reviewing the order, the customer may choose between:

• A replacement with the correct product, or
• A refund

If Hunting Blind Supply is responsible for the error, we will cover the applicable return shipping.

Please do not return the incorrect product until you have received instructions from our team.

Missing Parts or Components

If your order arrives with a missing part or component, contact Hunting Blind Supply with your order information and details about the missing item.

Where appropriate, we will send the missing part or component.

Please provide photographs or other information if requested so that we can identify the missing component and resolve the issue efficiently.

Defective Products

Hunting Blind Supply accepts eligible returns for defective products.

If you believe a product is defective, contact us within 2 days of delivery.

Please provide:

• Order number
• Product information
• Description of the defect
• Photographs or videos where helpful
• Other information reasonably requested by our customer-service team

After reviewing the issue, the customer may choose between:

• Repair
• Replacement
• Refund

The appropriate solution may depend on the nature of the defect and the condition of the product.

Exchanges

Hunting Blind Supply offers exchanges for eligible products.

Customers may request an exchange for a different:

• Size
• Model
• Product

The product being returned must satisfy the applicable return requirements in this policy.

Exchange for a Higher-Priced Product

If the replacement product costs more than the original product, the customer is responsible for paying the difference.

Exchange for a Lower-Priced Product

If the replacement product costs less than the original product, Hunting Blind Supply will refund the difference, subject to the applicable refund process.

Delivery and Refused Orders

Customers may refuse delivery if they no longer want the order.

However, refusing delivery does not automatically determine the final refund amount or eliminate applicable return or shipping costs.

If you refuse delivery, contact Hunting Blind Supply so we can determine the appropriate next step.

Depending on the circumstances, the customer may choose to:

• Complete the order after the shipment is returned or otherwise resolved, or
• Cancel the order and request a refund

Any applicable shipping or return costs will be handled according to this policy.

Inspect Your Order Upon Delivery

Customers are responsible for being available to receive their orders and should inspect the shipment when it arrives.

We recommend checking the shipment promptly for:

• Visible shipping damage
• Missing components
• Incorrect products
• Other obvious issues

If there is visible damage, document it with photographs and contact Hunting Blind Supply within the 48-hour damage-reporting period.

Prompt reporting helps us investigate the issue with the applicable shipping provider and determine the appropriate resolution.

Delivery Availability

Customers should make reasonable arrangements to be available to receive their orders before requesting shipment.

If a customer is unavailable to receive an order for an extended period, the shipment may be returned to Hunting Blind Supply by the delivery provider.

Hunting Blind Supply is not responsible for delays or additional costs caused by a customer’s failure to be available to receive an order.

If an order is returned because the customer was unavailable, additional shipping or return costs may apply where permitted by this policy.

Incorrect Shipping Address

Customers are responsible for providing an accurate and complete shipping address when placing an order.

If an incorrect or incomplete address is provided and additional shipping, rerouting, return, or reshipment costs result, the customer is responsible for those additional costs.

Please review your shipping information carefully before completing your purchase.

International Orders

Hunting Blind Supply serves customers in the United States and may also fulfill orders to Canada and other international destinations where shipping is available.

International customers should understand that shipping arrangements, delivery procedures, customs requirements, duties, taxes, and other charges may vary by destination.

Any applicable international charges that are the customer’s responsibility should be considered before placing an order.

International orders are currently not eligible for returns under the stated international shipping terms. Customers should review our shipping and delivery policy before placing an international order.

How to Start a Return, Refund, or Exchange

To request a return, refund, replacement, or exchange, contact Hunting Blind Supply using any of the following methods:

Email

contact@huntingblindsupply.com

Phone

+1 (915) 449-8501

Website

You may also contact us through the Hunting Blind Supply website contact form.

Please include your order number and explain the reason for your request.

Our team will review the request and provide the appropriate instructions.

Do Not Send Returns Without Authorization

To protect both the customer and Hunting Blind Supply, please do not ship a return to us without contacting our team first.

Unauthorized returns may experience delays because our team may not have the information necessary to identify the shipment or determine the appropriate resolution.

Wait for return instructions before shipping the product.

Important Return Conditions

Before requesting a return, please make sure the product meets the applicable requirements.

For a standard return, the product should be:

• Within the 30-day return period
• Unused
• Uninstalled
• Unassembled
• In resalable condition
• Returned with original packaging
• Returned with all accessories and components

Products that have been used, installed, or assembled are not eligible for standard returns.

Custom and special-order products are also non-returnable and non-refundable.

Frequently Asked Questions

Need Help With a Return or Refund?

We’re here to help you resolve order issues as clearly and efficiently as possible.

Before returning a product, contact Hunting Blind Supply with your order number and details about your request.

Email: contact@huntingblindsupply.com
Phone: +1 (915) 449-8501

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